Samsung, a leading global consumer electronic company has continued to solidify it’s presence in Nigeria especially in costumer satisfaction and interactions by opening a new premium customer service centre strategically located in the heart of Allen Avenue, Ikeja, Lagos State.
The Samsung Customer Service plaza centre in partnership with MGS serves as a training facility for Samsung device users and provides visitors with holistic lifestyle consulting services, including on-the-spot software upgrades and information on how to make the best use of Samsung’s smart ecosystem by utilizing accessories, content and service offerings that are available from the company.
The Managing Director, Samsung Nigeria, Charlie Lee reiterates that the opening of the centre is another testament to Samsung’s belief in the economy of Nigeria and a means of bringing after-sales support to customers and that customers in the neighborhood can enjoy peace of mind and rest assured that a Samsung service centre that can handle both major and minor repairs for their mobile and computing devices, as well as their consumer electronics and home appliances, is just around the corner.
The Head of Service, Samsung Nigeria, Ibukun Adewole, explains that Samsung has developed a plethora of differentiated services and value additions, available to customers through our partners, aimed at providing the best experience through the entire customer journey and that the center is one of many across the country, uniquely equipped to support our customer experience.
Samsung specializes in the production of a wide variety of consumer and industry electronics, including appliances, digital media devices, semiconductors, memory chips, and integrated systems. The premium service centre will help provide customers with instant access to service, repairs and enquiries on Samsung’s full range of audio-visual, mobile and computing devices in a standalone location.
