The National Identity Management Commission (NIMC) has officially launched WorkflowPro, a dedicated digital platform for the submission and management of all official correspondence, marking its formal transition to a paperless operating environment.
This strategic deployment aligns with the Federal Government’s commitment to institutionalizing digital-first public services under President Bola Ahmed Tinubu’s Renewed Hope Agenda, positioning NIMC at the forefront of administrative modernization.
Strengthening Governance Through Digital Systems
The adoption of WorkflowPro is designed to enhance governance by replacing traditional, manual document handling with a secure, structured, and fully traceable digital system. By standardizing records management, the Commission aims to improve administrative efficiency and operational transparency, ensuring that both internal and external communications are processed with high levels of accountability.
The implementation strictly adheres to the Federal Government’s Enterprise Content Management (ECM) policy, which mandates the digitization of official records and the complete elimination of physical file movements across all Ministries, Departments, and Agencies (MDAs). Under this new framework, NIMC will utilize the platform for end-to-end tracking of submissions, significantly accelerating internal routing and response timelines while ensuring secure electronic archiving.
In-House Innovation
Notably, the WorkflowPro platform was developed entirely by NIMC’s in-house technical team. The project was executed under the direct oversight of the Director-General and Chief Executive Officer, Engr. (Dr.) Abisoye Coker-Odusote, as part of a broader institutional reform agenda to entrench digital governance and reduce administrative delays within the public service.
Transition Timeline and Compliance
To ensure a smooth migration, NIMC has approved a 30-day transition period commencing February 17, 2026. During this window, stakeholders and the general public are expected to familiarize themselves with the new digital submission process. Upon expiration of this period, the Commission will officially discontinue acceptance of all manually submitted letters and paper-based correspondence.
Effective immediately, all external correspondence addressed to the Commission must be submitted via the official portal at https://workflowpro-nimc.com/Submit. The Commission urges all stakeholders to ensure full compliance with this directive to maintain seamless engagement with the agency.
This initiative represents another significant step in Nigeria’s broader digital transformation journey, reinforcing the government’s commitment to efficiency, transparency, and innovation in public service delivery.
Read Also:Â NIMC Records 49% Enrolment Growth, Calls for Stronger Media Collaboration to Boost Digital Inclusion
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